Privacy Policy

Last updated: December 19, 2024

This Privacy Policy describes how Snorely collects, uses, and shares your personal data when you visit our website, use our services, make a purchase on Snorely.co, or contact us.
In this document, “you” and “your” refer to users of our services — whether you're a customer, website visitor, or another individual whose personal data has been collected in accordance with this Policy.

Please read this Privacy Policy carefully. By using our website and services, you agree to the collection, use, and disclosure of your data as outlined in this Policy. If you do not agree with its terms, please refrain from using our services.


Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our business operations or legal and regulatory requirements. The updated version will be published on our website along with the updated “Last updated” date. If required by law, we will take appropriate steps to notify you.


How We Collect and Use Your Personal Data

To provide our services, we collect personal data from various sources as described below. The scope and type of data collected depend on how you interact with our website and services.

In addition to the purposes listed below, we may use your data to:

  • Communicate with you,

  • Fulfill services,

  • Comply with legal obligations,

  • Enforce our terms and policies,

  • Protect our rights and those of our users.


What Personal Data Do We Collect?

The type of data depends on your activity on our site. Personal data means information that identifies you or is linked to you.

Data You Provide Directly

We may collect, among other things:

  • Basic contact information (name, email, phone number),

  • Order details (billing and shipping addresses, payment confirmations),

  • Account information (login, password, security questions),

  • Product viewing history, wishlist and cart contents,

  • Messages sent to our customer service team.

Some service features may require specific information. Refusing to provide it may limit your access to those features.


Automatically Collected Data – Cookies

We automatically collect data about your use of our site (“Usage Data”) through cookies, pixels, and similar technologies. This may include:

  • Device, browser, and network connection information,

  • IP address,

  • How you interact with the site,

  • Activities related to your user account.


Data from Third Parties

We may receive information from third-party service providers, including:

  • Technology and e-commerce platform providers (e.g., Shopify),

  • Payment processors (e.g., card data, billing addresses),

  • Analytics and advertising partners (e.g., pixels, SDKs, tracking tools).

All data received from third parties is handled in accordance with this Privacy Policy. We are not responsible for its accuracy or the privacy practices of these third parties. See the “Third Parties and External Links” section for more.


How We Use Your Personal Data

Order Fulfillment and Service Delivery

We use your data to:

  • Process orders,

  • Manage payments,

  • Send confirmations and notifications,

  • Organize deliveries and returns,

  • Maintain your user account,

  • Enable product and service reviews.

Marketing and Advertising

We may send you:

  • Marketing updates,

  • Promotional offers,

  • Product recommendations via email, SMS, or mail.
    We may also personalize ads shown on our site and on other websites.

Security and Fraud Prevention

Your data is also used to:

  • Detect fraudulent activity,

  • Protect our services and users,

  • Investigate abuse or suspicious behavior.

Never share your login credentials. If you suspect your account has been compromised, contact us immediately.

Communication and Customer Support

We use your information to contact you, provide assistance, and improve service quality.
This is part of our legitimate business interest in maintaining a strong customer relationship.